When your lab technicians are spread across job sites and time-sensitive tests, every delay or miscommunication can set a project back. That’s why choosing the right scheduling and dispatch software isn’t just an IT decision—it’s an operational one.
For construction materials testing (CMT) and geotechnical labs, the software must support complex, mobile-heavy workflows while maintaining strict documentation and compliance standards. In this blog, we break down the top features to look for when evaluating scheduling and dispatch tools for your lab.
Your field technicians aren’t behind desks—they’re on job sites, drilling, sampling, or testing. Mobile access is non-negotiable.
Receive and update assignments in real time
View job locations, documents, and client notes
Check in/out, capture timestamps, and upload photos
Daily schedules change fast. Your dispatchers need tools to react just as quickly.
Visual, color-coded calendars for clear technician views
Drag-and-drop rescheduling with automatic conflict alerts
Filter by project, location, certification, or crew
Not every technician is qualified for every job. Your software should know that.
Match jobs to technicians based on certifications (e.g., nuclear gauge, concrete testing)
Avoid non-compliance by automating qualification checks
Ensure efficient, compliant dispatch every time
Whether it’s a traffic delay or a canceled appointment, information needs to move instantly.
Push notifications to mobile devices
SMS/email alerts for schedule changes
Real-time status updates for lab managers and clients
Field scheduling doesn’t live in a vacuum. It must connect with lab testing, report generation, and QA review.
Sync field test data directly into lab workflows
Auto-update sample tracking and chain of custody
Ensure no gaps between field collection and lab submission
If you’re chasing ISO 17025, ASTM, or AASHTO compliance, your dispatch system must be audit-ready.
Timestamped technician actions (arrival, completion, handoff)
Digital sign-offs and field reports
Complete dispatch and test history for every sample
Before you book demos, come prepared. Use this checklist to evaluate scheduling and dispatch software:
Is the platform mobile-friendly and designed for field crews?
Can it filter and assign jobs based on technician certification?
How does it handle last-minute rescheduling or cancellations?
Does it integrate with our lab testing workflows?
Can it track compliance and generate audit logs?
Is there a client portal for status visibility?
How quickly can we onboard field staff and dispatchers?
Not all scheduling platforms are built for the demands of geotechnical and construction materials testing labs. The right software will make your field teams faster, your lab more organized, and your clients better informed.
Aldoa’s scheduling and dispatch software was built specifically for this industry—designed around the realities of field sampling, testing protocols, and compliance documentation.
Book a free demo of Aldoa’s Scheduling & Dispatch Software for CMT and Geotechnical Labs—and see how smarter scheduling improves every part of your operations.